Introduction
Tottenham Hotspur is fully committed to protecting your privacy and any Personal Information that you provide us with in order to facilitate your satisfactory interaction with both us and our website at www.tottenhamhotspur.com. This policy outlines how we use the Personal Information that we collect and is devised to help you feel more confident about the privacy and security of your personal details. The policy also gives you information about how we use Cookies.
Registration and data collection
To access certain areas of the Site, you will need to register. During the registration process you will be asked to submit Personal Information about yourself (e.g. name and email address). By entering your details in the fields requested, you enable the Club and/or our sponsors to provide you with the services you select. When you provide such Personal Information, you accept that we may retain your Personal Information and that it may be held by us or any third party that processes it on our behalf for the purposes of providing the information, goods or services which you have requested.
When using your Personal Information the Club will process it only in strict compliance with the Data Protection Act 1998 and associated legislation.
We are registered as a data controller in the United Kingdom under the Data Protection Act 1998 and our registration numbers are Z7256683 for Tottenham Hotspur plc and Z7035828 for Tottenham Hotspur Football and Athletic Co Ltd. Our Registered Office address is Bill Nicholson Way, 748 High Road, Tottenham, London, N17 0AP. The English company registration numbers are 1706358 and 57186 respectively.
Disclosure
If during the registration process you agreed to be contacted by the Club and our sponsors, associated companies and organisations, we shall be entitled to use or make available your Personal Information and to contact you for the purposes that you agreed to during the registration process.
If you DO NOT wish to be contacted by the Club and/or our sponsors, please tick one or more of the relevant boxes when registering or contact us at the address below and your Personal Information will no longer be used for that which you have specified.
Updates
If at any time after registering, you would like to change your preferences and subscribe to, or unsubscribe from, any direct marketing, you can do so by contacting The Data Controller through the contact details listed below.
If you would like to update your records, please log-in to the Site and update your personal profile through the My Account facility.
Should you wish to be deleted from our records, we will use reasonable efforts to delete your Personal Information from our database; however, it may be impossible to delete your entry without some residual information remaining because of backups and records of deletions.
You have the right to ask for a copy of any Personal Information that we hold for you in our records and to correct any inaccuracies. Please write to The Data Controller at the address listed below should you wish to do so. We are entitled to charge a small fee for providing you with copies of Personal Information we may hold on you and please contact us at the address below to obtain further details of this.
We reserve the right, at any time, to modify, alter, or update this Privacy Policy. Any queries or comments about this policy should be sent to The Data Controller using the contact details listed below.
Security
Security is very important to us. Secure Socket Layer ("SSL") encryption technology is used for protection of information in transit for any sensitive transactions such as payments. Additional security procedures are in place to protect the confidentiality, integrity and availability of your Personal Information. Your Personal Information will not be kept longer than is necessary for the purposes stated when you registered or in this Privacy Policy.
Cookies
You should be aware that information and data may be automatically collected through the use of Cookies. Cookies are small text files that store basic information that a website can use to track on-line traffic flows, recognise repeat Site visits and record information about your on-line preferences. They often include an anonymous unique identifier that is sent to your browser from our website, which is then stored on your computer's hard drive. Cookies do not attach to your system and damage your files but observe user behaviour and compile aggregate data that we then use in order to improve the Site. We also use Cookies to measure the effectiveness of advertising.
Users of the website have the opportunity to set their own Cookie preferences on their computers. These preferences can be to accept all Cookies, to notify them when a Cookie is issued, or not to receive Cookies at any time. However, by opting not to receive Cookies at any time, certain features of the Site cannot be provided and so accordingly you may not be able to enjoy tottenhamhotspur.com to its fullest. All web browsers are different and to learn how to change your Cookie preferences, check the "Help" menu of your browser.
Glossary
we/ us/ the Club / Tottenham Hotspur
Tottenham Hotspur plc and/or Tottenham Hotspur Football & Athletic Co. Limited and the word 'our' shall be construed accordingly.
Site
Our website located at tottenhamhotspur.com
users
The users of the Site collectively and/or individually as the context allows.
Personal Information
Any details from which a living individual may be identified, which may be provided by you to us via the Site.
Contact details
If you need to contact us regarding our Privacy Policy or any other related issue please write to:
Mr Philip Rose, The Data Controller
Tottenham Hotspur plc
FREEPOST NAT7219
Bill Nicholson Way
748 High Road
London
N17 0BR
or email personaldata@tottenhamhotspur.com
Updated 21st March 2006.
Tottenham Hotspur plc and Tottenham Hotspur Football and Athletic Co Ltd. Registered Office address Bill Nicholson Way, 748 High Road, Tottenham, London, N17 0AP. The English company registration numbers are 1706358 and 57186 respectively.
